About SATA

ABOUT US

Sharjah Airport
Travel Agency (SATA)

Sharjah Airport Travel Agency – SATA, is owned by Sharjah Airport Authority, Government of Sharjah and was established in 1985, primarily to cater to the needs of passengers travelling through Sharjah International Airport. In 2001, SATA decided to change its strategy by positioning itself as a professional travel agency capable of taking on any challenge, competing with existing premium agencies. As a result, SATA moved its head office to Sharjah with the vision to spread its wings first within the emirate and later all over the UAE.

An IATA-accredited travel agency, SATA has positioned itself as a premium operator in the UAE by customizing its services to suit both tourists and residents alike. Our professionally trained staff can plan and book everything from worldwide flights, meet & greet, executive transfers, car rentals, to conferences and air charters.

SATA caters to a wide segment of society including business travellers, leisure tourists, groups and incentive trips. With modern technology, 24-hour service and a “can-do” attitude, our clients’ needs are met with care and professionalism—making SATA a front-runner among UAE’s premium travel agencies.

SATA is also the official Passenger Sales Agent for Flynas.

Quality Policy

SATA's corporate philosophy is embodied in its mission statement which explains the principle underlying its relationship with clients and our employees. Where agencies vary widely in the services offered to its customers SATA's distinguishing asset is its experience and quality of its employees who are very carefully recruited, professionally trained and well groomed. All SATA employees are instilled with a sense of caring that permeates every aspect of their dealings with its customers. In SATA our clients always enjoy a high degree of service continuously.

Our Mission

To provide quality service that exceeds customer's satisfaction.

Our Vision

To be recognized as a leader in travel industry regionally and establish a platform that is identified globally.

Customer Talk